During a traditional service review, have you ever feel that people weren’t listened to, weren’t involved in the process or didn’t feel part of it? A Person-Centred Review is a different way of doing things, that puts the person at the heart of the review.
What is a Person-Centred Review?
A Person-Centred Review uses person-centred thinking tools to explore what is happening from the person’s perspective and from other people’s perspectives. This results in outcomes and actions for person-centred change, and ensures that a range of people are involved when the review is happening, and that their views and ideas are recorded in a structured, step-by-step way.
The film below introduces Person-Centred Reviews.
How can Person-Centred Reviews help us to support people better?
Person-Centred Reviews help us to support people better by:
- Making sure that we’re truly taking into account the experiences of the person, their family and those supporting them when reviewing how well things are going
- Creating an environment where people are made to feel comfortable in expressing themselves honestly
- Developing actions that are based on experiences and learning, leading to an environment where we’re constantly improving our support
How we can help you to implement Person-Centred Reviews
Courses and programmes
You can learn about Person-Centred Reviews through many of our courses and training programmes, including:
Facilitating Person-Centred Reviews
Person-Centred Reviews for people with dementia and their families
Becoming an accredited Trainer in Person-Centred Reviews
Many of our online learning packages at www.hsaonlinelearning.org feature person-centred thinking tools in their content, which support Person-Centred Reviews.
Books and publications
Many of our books, including Personalisation in Practice, Outcome Focused Reviews, Person-Centred Reviews in Adult Services and A Practical Guide to Personalisation introduce the concepts relevant to Person-Centred Reviews. You can explore the full range of books at the HSA Online Learning website.